“The app has made our maintenance processes more agile, the use of radio communication has been reduced and response time to solve our client’s needs has improved. It gives us in hand information to report and evaluate. Client satisfaction is a priority for our hotel and Ding Done pulls it off every day.”
Shirleny y Natalia, Jefas de Recepción

Reception leaders

Arenal Manoa
“Ding Done allows us in a more practical and efficient way to report maintenance issues. The follow up is very simple and convenient; it has reduced substantially the use of radio communications, which can be very disturbing for our clients and personnel.”
Melvin Aragón

Housekeeping supervisor

“The app is very easy to use, anyone in an operational position can easily create a report in real-time, even with pictures. It is well adapted to the hotel industry and we have personalized it for our company. Its greatest advantage is the report generation that shows very important data and statistics that allow us to make important decisions. It adds a great sense of security to have a piece of technology designed specifically to simplify our operations, management and department coordination.”
Helen Soto


Capitán Suizo
“Since we’ve been using the app, we’ve seen quite a reduction of our red tape. We are very pleased with the service given. Something that is worth noting is the ability to personalize the app to the needs of your hotel. ”
Norma Quiróz


Capitán Suizo
“The app has improved internal communication thanks to the reports that show our guests wants and needs, allowing us to respond in a more efficient manner regarding our alerts and tasks. It informs us about what is going on through messages, pictures and comments until each task is done. Since it’s digital, it means less paper, less typing, simply check different options on the menu and the reports will be generated. The reports come with statistics per activity, occupation, history, availability and many other categories. Simply said, it improves our services in a more effective and efficient manner.”
Javier Valverde

Housekeeping supervisor

“Ding Done is an essential tool for any hotel or project with many departments. One can oversee workflow in real-time, simplyfing personnel supervision, time management and new project assignment. Within the app’s most important features is the reporting. It shows the activity history for the personnel, for different areas as well as identifying common denominators. It’s a very important investment for those who want to work in a clear and organized manner.”
Jason Godínez

Operations manager

The Springs

Costa Rica


Address: Playa Tamarindo Guanacaste.

Phone: +506 84102321 Mail: hello@dinganddone.com



Address: Can Danus, 3 07001 Palma de Mallorca Balearic Islands, Spain.

Phone: +34 671 985 674 Mail: boris@dinganddone.com



Address: Av. Las Torres Mza. 30 Lote 1 Local 1 Reg. 523, CP. 77535 Benito Juárez Quintana Roo.

Phone: +998 271 88 50 Mail: erendira.huerta@tekxpertise.com